#02 Prompting Technique

Scenario-Based Prompts

Give AI context by describing the situation.

What It Is

Scenario-based prompting provides AI with a complete situational context before asking for output. Instead of just requesting a task, you describe the circumstances, constraints, and environment in which the output will be used.

This technique is especially powerful when combined with role-based prompts, giving AI both identity and situation.

Why It Works

Context windows: AI can only 'see' what's in its immediate context. When you provide scenario details, you're filling that context with relevant information that guides pattern selection.

Pattern matching: Scenarios activate patterns from similar situations in training data. A 'startup pitch to investors' scenario activates different language patterns than 'explaining to your grandmother.'

When To Use It

Use When
  • Output needs to fit specific circumstances
  • Audience or environment matters
  • Constraints affect the solution
  • Context changes the approach
  • You want realistic, situational responses
Skip When
  • Task is context-independent
  • Generic output is acceptable
  • You're asking simple factual questions
  • Scenario details don't change the answer
  • You want maximum flexibility in output

Ready-to-Use Templates

T01 Situational Response Customer service, conflict resolution
Situation: [DESCRIBE THE CIRCUMSTANCES] The challenge: - [KEY CONSTRAINT 1] - [KEY CONSTRAINT 2] - [DESIRED OUTCOME] Given this situation, [WHAT YOU NEED]
Example

"Situation: A customer ordered a custom product 3 weeks ago, was promised delivery yesterday, and is now calling upset. The challenge: The supplier delayed us by 2 weeks (not our fault), we can't offer a refund on custom items, but we want to keep the customer happy. Given this situation, write a response email that acknowledges their frustration, explains what happened, and offers a solution."

T02 Constrained Problem-Solving Strategic decisions, planning
I need to [GOAL]. Current situation: - Budget: [AMOUNT] - Timeline: [TIMEFRAME] - Team: [RESOURCES] - Must avoid: [CONSTRAINTS] What's the best approach given these limitations?
Example

"I need to launch a new product line. Current situation: Budget: $50K, Timeline: 3 months, Team: 2 developers and 1 designer, Must avoid: taking resources from existing product support. What's the best approach given these limitations?"

T03 Audience-Adapted Communication Presentations, training, marketing
I'm presenting [TOPIC] to [AUDIENCE]. About this audience: - Background: [WHAT THEY KNOW] - Concerns: [WHAT THEY CARE ABOUT] - Decision factors: [WHAT INFLUENCES THEM] - Attention span: [TIME/PATIENCE LEVEL] Create [CONTENT TYPE] that will resonate with this specific group.
Example

"I'm presenting cybersecurity improvements to our board of directors. About this audience: Background: Non-technical executives, Concerns: Cost and ROI, Decision factors: Risk mitigation and compliance, Attention span: 10-minute presentation max. Create an executive summary that will resonate with this specific group."

T04 Environmental Context Industry-specific solutions, compliance
I operate in [INDUSTRY/MARKET]. Key factors: - Regulations: [COMPLIANCE REQUIREMENTS] - Competition: [MARKET DYNAMICS] - Customer base: [DEMOGRAPHIC/PSYCHOGRAPHIC] - Seasonal factors: [TIMING ISSUES] How should I approach [SPECIFIC CHALLENGE]?
Example

"I operate in healthcare SaaS. Key factors: Regulations: HIPAA compliance required, Competition: 3 major players with 70% market share, Customer base: small medical practices (2-10 doctors), Seasonal factors: budget cycles align with calendar year. How should I approach pricing for a new telehealth module?"

T05 Crisis Management Urgent situations, damage control
Emergency situation: [WHAT HAPPENED] Current status: - Impact: [WHO/WHAT IS AFFECTED] - Timeline: [HOW URGENT] - Stakeholders involved: [WHO NEEDS TO KNOW] - Potential consequences: [WHAT'S AT RISK] I need [IMMEDIATE ACTION REQUIRED].
Example

"Emergency situation: Our e-commerce site went down during Black Friday. Current status: Impact: 10,000+ customers can't checkout, Timeline: Down for 2 hours already, Stakeholders: Customers, executive team, technical team, Potential consequences: $500K+ in lost sales, reputation damage. I need a customer communication plan for social media and email within 15 minutes."

Pro Tips

  • Be concrete: 'Budget is tight' is vague. '$15K budget for 6-month project' activates specific patterns.
  • Include consequences: Explain what happens if something goes wrong — it helps AI understand priority.
  • Layer scenarios: Start with the situation, then add 'Also consider...' for complex multi-factor problems.
  • Update as you iterate: If the first response misses the mark, add scenario details you forgot to include.
  • Combine with roles: 'You are a crisis PR manager. Emergency situation: ...' is more powerful than either technique alone.

Understanding the Fundamentals

These techniques work because of how AI actually processes language. Our Making AI Make Sense series breaks down exactly why — making techniques like this intuitive instead of mysterious. 34 videos, free on YouTube.

Watch on YouTube →

Need Help Applying AI to Your Business?

Templates teach the technique. We help you figure out where it actually fits in your work.

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